Last updated: 1 October 2026
About us
MiskiPack provides packaging and disposable products in Lebanon. This policy explains how personal information is handled when you visit https://miskipack.com, place an order, create an account or contact us.
For privacy questions, email info@miskipack.com.
Information we collect
When you place an order or contact us, we collect the information you provide, which may include:
- Your name, email address and phone number.
- Your company name, if provided.
- Billing and delivery addresses.
- Products ordered, quantities, payment status and order history.
- Messages, delivery instructions and other information you choose to provide.
If you create an account, we also store the information needed to manage that account.
Our website and hosting services may record technical information, such as IP addresses, browser details and access logs, to operate the website and investigate security problems.
How we use your information
We use customer information to:
- Process orders and arrange delivery.
- Send order confirmations and updates.
- Respond to enquiries and provide customer support.
- Manage customer accounts.
- Handle payment confirmations, refunds and order issues.
- Maintain business records and protect the website against misuse.
Cookies
Our website uses cookies and similar technologies to support shopping-cart functions, customer sessions and account login.
You can manage or block cookies through your browser settings. Blocking essential cookies may prevent the cart, login or checkout from working correctly.
Any analytics or advertising technologies used on the website should be described separately, including their providers and available privacy choices.
Payments
The information handled during payment depends on the payment method you choose.
Where an external payment provider is used, information needed to process or verify the payment may be shared with that provider. Its handling of personal information is also governed by its own privacy policy.
Sharing your information
Personal information may be provided to service providers where necessary to operate the shop or fulfil your order. These may include delivery companies, payment providers, website hosting services and email services.
For example, a delivery provider may need your name, telephone number and delivery address.
Information may also be disclosed when required by applicable law or to address fraud, security incidents or legal claims.
Customer accounts and reviews
If you have an account, you can view and update the information available through My Account. Contact us if you need help correcting information or closing your account.
If you submit a product review, the review and the name displayed with it may be visible publicly. Avoid including private contact details in reviews.
How long information is kept
Customer and order information is retained for the purposes described in this policy, including order fulfilment, customer support, accounting and applicable recordkeeping obligations.
Retention depends on the type of record, its purpose and applicable requirements. Account closure or a deletion request may not remove records that must still be retained.
Your privacy requests
You can contact info@miskipack.com to request access to, correction of or deletion of your personal information.
Requests are handled subject to applicable law and any necessary recordkeeping obligations. We may need to verify your identity before releasing or changing personal information.
External services
If you follow a link to another website or contact us through an external service such as WhatsApp, that service’s privacy policy also applies to information handled through it.
Changes to this policy
We may update this policy when our website or data-handling practices change. The latest version will appear on this page with an updated date.
Contact us
MiskiPack
Lebanon
Email: info@miskipack.com
Phone: +961 3 810 408